Last Updated: 2025

At Loreya Jewelry, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and safeguard your data when you visit our website, place an order, or contact us.

By using our website or purchasing a product, you agree to the practices described below.

1. Information We Collect

We may collect the following information when you browse or place an order:

Personal Information
• Full name
• Phone number
• Email address
• Shipping and billing address

Order & Transaction Data
• Products purchased
• Order history
• Payment method used
• Delivery preferences

Website Usage Data
• Device type, browser, IP address, pages viewed
• Cookies for analytics, performance and navigation

We do not collect or store credit card/bank login details — electronic payments are processed securely through authorized payment partners.

2. How We Use Your Information

Your information is used to:
• Process and ship your order
• Contact you regarding order status or support
• Arrange custom jewelry pieces upon request
• Improve website experience and product offerings
• Send updates or exclusive offers (only with your consent)

We do not rent, sell or share your personal data to third parties for marketing purposes.

3. Payments & Security

All payments are handled through trusted gateways to ensure security.
We use protection measures to prevent unauthorized access or data loss. However, no system is 100% risk-free, and users should take basic precautions when online.

4. Cookies & Tracking

Our website uses cookies to enhance your browsing experience, analyze traffic and remember your preferences. You may disable cookies through browser settings, but certain features may not function fully.

5. Data Retention

We keep personal information only as long as necessary for:
• Order completion and customer support
• Legal or accounting requirements

You may request that we delete your data at any time (see Section 7).

6. Third Party Services

We may use tools for analytics, website hosting, shipping or payment processing.
These services may access minimal information only as required to perform their function and are obligated to protect your data.

7. Your Rights

You have the right to:
• Request access to your personal data
• Request correction or deletion of information
• Withdraw consent for promotional communication at any time

To submit a request, contact us at: loreyajewelry@gmail.com

8. International Customers

We ship worldwide and handle customer data with the same level of protection, whether domestic or international. By placing an order from outside Morocco, you consent to the transfer and processing of your data as necessary to complete the purchase.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our services, legal requirements, or security practices. Any modification will be posted on this page with a revision date.

If you have any questions about privacy or data protection, feel free to contact us:
📩 loreyajewelry@gmail.com